Key Responsibilities :
- Order Processing : Ensure accuracy in order details and coordinate with various departments to meet customer requirements.
- Communication and Liaison : Communicate order status, product availability, and delivery timelines effectively.
- Customer Support : Provide excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Sales Support : Collaborate with the marketing department to coordinate promotional activities and support sales campaigns.
- Inventory Management :Monitor and manage inventory levels to ensure product availability and prevent stockouts.
- Meeting Coordination :Coordinate travel arrangements for the sales team when necessary.
Qualifications and Skills :
- Bachelor’s degree in business, marketing, or a related field.
- Proven experience in a sales coordination or administrative role.
- Ability to effectively communicate with internal teams and external customers.
- Customer-centric mindset with a commitment to providing exceptional service.
- Ability to work collaboratively with sales, marketing, and other cross-functional teams.
- Proactive approach to identifying potential issues and finding solutions.
- Ability to thrive in a fast-paced environment and adapt to changing priorities.
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